I have taken technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every visitor is free to transfer personal data to me via alternative means, e.g. by telephone.
Who I am
What personal data I collect
The data I collect includes data you submit via an information form, such as your name, email address, personal
I receive, collect and store any information you enter on my website or provide to me in any other way. As you navigate through my website, I may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. These technologies can collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information; session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
My website provides various places for users to knowingly provide information. I collect information that users provide by communicating with me via contact forms, search queries on my search feature, other and features that may be added in the future. If a visitor uses the contact form, I also collect personally identifiable information (including name, email, phone number, and comment communications).
The information I collect automatically is used for statistical data and will not include personal information. I use this type of information to administer the website and provide the highest possible level of service to you. I also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the website. The website pages collect a series of general non-personal data and information when a user or automated system calls up the website. This general data and information are stored in the server log files.
Collected info may be:
the browser types and versions used,
the operating system used by the accessing system,
the website from which an accessing system reaches our website (so-called referrers),
the date and time of access to the Internet site,
an Internet protocol address (IP address),
the Internet service provider of the accessing system
any other similar data and information that may be used in the event of attacks on my information technology systems.
Why do I collect information?
I collect Non-personal and Personal Information for the following purposes:
To deliver the content of my website correctly;
To optimize the content of my website as well as its advertisement
To ensure the long-term viability of my information technology systems and website technology
To provide my users with ongoing customer assistance and technical support;
To be able to contact Visitors and Users with general or personalized service-related notices,
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which I may use to provide and improve my services;
To comply with any applicable laws and regulations.
To provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack
When using these general data and information, I do not draw any conclusions about the site user. Rather, I may analyze anonymously collected data and information statistically, with the aim of increasing the data protection and data security of my enterprise, and to ensure an optimal level of protection for the personal data I process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.
How do I collect information?
When you visit any of my webpages, your non-personal information may be tracked. When you use the Join the Waitlist or Contact Me form on my website, as part of the process, I collect personal information you give me such as your name, phone and email address. Your personal information will be used for the specific purpose stated in your communication only. If a user contacts me by e-mail or via a contact form, the personal data transmitted are automatically stored. Such personal data is transmitted on a voluntary basis by a user to the data controller and are stored for the purpose of processing or contacting the user. If visitors leave comments on the site, I collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Cookies are small pieces of data stored on a site visitor’s browser, usually used to keep track of visitor movements and actions on a site. Cookies are text files that are stored in a computer system via an Internet browser. I may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the website may not work properly or at all.
How do I store, use, share and disclose site visitors’ personal information?
My website is hosted on the WIX.com platform. WIX.com provides me with the online platform that allows me to inform you about psycho-educational services. Your data may be stored through their data storage, databases and the general WIX.com applications. By default WIX does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users. However some of your plugins may collect personal data. They store any data on secure servers behind a firewall.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who I share your data with
I do not share your data with anyone.
I will only contact site visitors if they specifically request contact via the Contact Me form or by others means of contact available on the website (e.g. my direct email address and phone number). For these purposes I may contact you via email, telephone, text messages, and postal mail in whichever way you request.
If you choose to correspond with me through email, I may retain the content of your email messages together with your email address and our responses. I provide the same protections for these electronic communications that I employ in the maintenance of information received online, mail, and telephone. I am committed to keeping your e-mail address confidential. I do not sell, rent, or lease email addresses to third parties, and will not disclose your email address to any third parties.
How long I retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so I can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where I send your data
Visitor comments may be checked through an automated spam detection service.
Website Visitor GDPR Rights
If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:
I will retain any information you choose to provide to me until the earlier of: (a) you asking me to delete the information, (b) my decision to cease using our existing data providers, or (c) I decide that the value in retaining the data is outweighed by the costs of retaining it.
You have the right to request access to your data that I store and the right to either rectify or erase your personal data. You have the right to seek restrictions on the processing of your data. You have the right to object to the processing of your data and the right to the portability of your data.
To the extent that you provided consent to me processing your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.
I require only the information that is reasonably required to enter into a contract with you. I will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with me.
Questions and contact information
If you would like to: access, correct, amend or delete any personal information I have about you, you are invited to contact me at Heather@dialdownanxiety.com or send mail to: 3434 Kildaire Farm Rd. Ste 135-535, Cary, NC 27518.